No matter whether its video, voice or data, your equipment will run better and provide years of service if properly maintained. Start enjoying the peace of mind a support service contract brings. We provide world-class service and support to all of our customers, and work to keep your systems operating at peak performance.
Our Premier Plus level of support delivers e-support, unlimited on-site technical support during business hours, and software updates to provide the latest features and functionality.
Our supply of on-island spare parts cover the replacement of faulty equipment due to hardware malfunctions and we have full access to escalation support from our Vendors. If need be, we can provide the use of loan equipment if your equipment needs to be returned to the manufacturer for repair.
Additionally, we regularly review error logs, create backups, and act proactively in accordance with your requirements.